NGM APP - Privacy statement

1. Data protection at a glance

General notes:
The following provides an overview of how your personal data is collected, used, and protected when visiting our website. "Personal data" refers to any information that can identify you personally. For a detailed explanation of our data practices, please refer to the full privacy policy below.
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Data collection on our website:
Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. His contact details can be found in the legal notice of this website.

How do we collect your information?
On the one hand, your data is collected when you provide it to us. This could be data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other data can be used to analyze your user behavior.

What are your rights with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the legal notice if you have any questions regarding data protection. You also have the right to lodge a complaint with the competent supervisory authority.

2. General information and mandatory information

Data protection:
‍The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. It is not possible to completely protect data from access by third parties.

‍Note about the responsible body:
The responsible body for data processing on this website is:
NGM App GmbH
Pettenkoferstrasse 12
83052 Bruckmühl
Telephone: +49 (0) 8061/345 53 97
E-Mail: support@ngmapp.com

The responsible body is legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

‍Withdrawal of your consent to data processing:
‍Many data processing processes are only possible with your express consent. You can withdraw consent that you have already given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

‍Right to lodge a complaint with the competent supervisory authority:
In the event of breaches of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

‍Right to data portability:
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done in so far as it is technically feasible.

‍SSL or TLS encryption:
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection when the browser's address line changes from “http://” to “https://” and by the lock icon in your browser line.

If SSL or TLS encryption is activated, the data that you submit to us cannot be read by third parties.

‍Encrypted payment transactions on this website:
If, after the conclusion of a paid contract, there is an obligation to provide us with your payment details (e.g. account number in case of direct debit authorization), this data is required for payment processing. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection when the browser's address line changes from“http://” to “https://” and by the lock icon in your browser line.

With encrypted communication, your payment details that you submit to us cannot be read by third parties.

‍Information, blocking, deletion:
Within the framework of the applicable legal provisions, you have the right to receive information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, aright to correct, block or delete this data. You can contact us at any time at the address given in the legal notice for this and for further questions on the subject of personal data.

3. Data collection on our website

Cookies:
Our website uses cookies to improve functionality, security, and user experience. Cookies are small text files stored on your device. These mayinclude:
- Session Cookies: Automatically deleted when you close your browser.
- Persistent Cookies: Remain on your device until manually deleted or expired, enabling us to recognize your browser during future visits.

We use cookies for purposes such as:
- Ensuring technical functionality (e.g., secure login or shopping cart use).
- Analyzing user behavior to improve website performance.

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Managing Cookies:
You can control cookie use through your browser settings, choosing to:
- Be notified when cookies are set.
- Allow cookies only for specific purposes.
- Automatically delete cookies when closing your browser.

Please note that disabling cookies may limit website functionality. For cookies related to analytics or advertising, we seek explicit consent where required by law.

International Data Transfers
‍We transferpersonal data to third-party providers like Google Analytics and PayPal, which may process this data in countries outside the EU/EEA, including the UnitedStates. To ensure data protection, these transfers are governed by StandardContractual Clauses (SCCs) or other appropriate safeguards in compliance withGDPR. If you have questions about these safeguards, you may contact us at the details provided in this policy.

Retention Periods
‍We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Cookies: Session cookies are deleted automatically after your visit, while persistent cookies may remain until their expiration or manual deletion.
- Customer Data: Retained for the duration of the customer relationship and for any applicable statutory retention periods.
- Contact Form Submissions: Stored until your inquiry is resolved or upon your request for deletion.

Server log files:
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- operating system used- Referrer URL
- host name of the accessing computer
- Time of server request
- IP address

This data is not combined with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data to fulfill a contract or pre-contractual measures.

Processing of data (customer and contract data):
We collect, process and use personal data only to the extent necessary to establish, structure or change the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data about the use of our websites (usage data) only to the extent necessary to enable or bill the user to use the service.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory storage periods remain unaffected.

Data transmission upon conclusion of contract for online shops, retailers and goods delivery:
We only transfer personal data to third parties if this is necessary as part of contract processing, for example to the companies entrusted with the delivery of the goods or the bank commissioned to process payments. Further transmission of data will not take place or will only take place if you have expressly agreed to the transfer. Your data will not be passed on to third parties without express consent, for example for advertising purposes.The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

4. Social Media Plugins

Our website integrates plugins for platforms such as Facebook and Instagram to enable easy sharing and interaction. When these plugins load, they may collect data such as your IP address or browsing activity.

• Facebook: If you are logged into your Facebook account, your visit may be linked to your profile. You can prevent this by logging out of Facebook before using our site. See Facebook’s Privacy Policy for more details.

• Instagram: Similar to Facebook, logged-in users may have their visit associated with their account. To avoid this, log out of Instagram before visiting. See Instagram’s Privacy Policy.

To minimize data sharing, we load these plugins only when needed and comply with GDPR requirements. If you have concerns, please contact us.

5. Analysis tools and advertising

Google Analytics:We use Google Analytics to analyze user behavior and improve our website.To protect your data:

• IP Anonymization: Your IP address is truncated within the EU/EEA before being sent to Google. In rare cases, the full IP address is sent to a US server and shortened there.
• User Control: You can prevent data collection by:
1. Adjusting your browser settings to block cookies.
2. Installing the Google Analytics Opt-Out Browser Add-on.
3. Clicking here to deactivate Google Analytics on this site (an opt-out cookie will be set).

For more information, see Google’s Privacy Policy.

Browser plugin:
You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website in full. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection:
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.More information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing:
We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographics in Google Analytics:
This website uses the “demographic characteristics” feature of Google Analytics. As a result, reports can be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third parties. This data cannot be attributed to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics, as described in the “Objection to data collection” section.

6. Payment provider

If you choose to pay via PayPal, your payment details will be securely transmitted to PayPal for transaction processing. PayPal acts as an independent data controller under GDPR, and its privacy practices are outlined in their Privacy Policy.You may revoke your consent for this data transfer at any time, but please note this may prevent us from completing your transaction.

Functionality = adapter + all-in-one license or sound license

Important